Helping Harvard Pilgrim Emerge from Receivership to Become a Leading Payor |...
Outsourcing Excellence Award – Best Partnership – Harvard Pilgrim Healthcare and Perot U.S.News & World Report named Harvard Pilgrim Health Care (HPHC), the No. 1 commercial health plan for the...
View ArticleUK Insurance Company’s Outsourcing Success Combines Cost Savings with...
Changes in technology and the business landscape can necessitate implementing strategic changes for a company to remain competitive. Add new government regulations, and you have a good reason to...
View ArticleWipro – Enhancing Value over the Entire Relationship Life Cycle | Service...
Wipro Limited is the world’s first PCCM Level 5 and SEI CMM Level 5 certified IT services company. Today, it is a diversified global business conglomerate with a profitable presence in niche market...
View ArticleInsigma Technology – Providing Best-Fit, Cost-Optimized IT and Business...
Insigma Technology Co. has a proven track record as a great partner for organizations looking to transform their business. We help companies bring innovation to their business. We are especially known...
View ArticleMaximizing Healthcare Payment Automation | White Paper
More than half of the transactions within the US healthcare industry are still paper-based. In addition, there is a processing lag if the payment is paper and the remittance is electronic. Several...
View ArticleWNS Global Services – We Extend Your Enterprise | Service Provider
WNS is a leading global Business Process Outsourcing (BPO) company. Founded as British Airways’ captive back-office in 1996, WNS has today risen to a leadership position with more than 200 global...
View ArticleIndependent Insurance Agencies Embrace Outsourcing to Thrive in a Challenging...
It’s not easy being an independent insurance agent these days. Margins are down, the market is soft and direct sellers are promoting a virtual, ‘click-and-pick’ approach to an industry traditionally...
View ArticleIs Your Organization Ready for the Cloud? | White Paper
Sweeping change is difficult for any organization. But in an industry such as insurance whose operations are tethered to a complicated aggregation of legacy systems, will the organization’s ability to...
View ArticleLegacy Systems Rescue for the Insurance Industry | White Paper
Insurance providers, laboring under legacy systems built up over decades, are in desperate need of systems transformation to compete for new customers and business in a rapidly evolving industry. But...
View ArticleHow Outsourcing Helped “Save” Detroit | Article
In polarized, political America, many people believe outsourcing and offshoring are a big reason why unemployment remains stubbornly high. But the truth is outsourcing is also helping America survive...
View ArticleInsurance Forecast: The 13 Big Challenges of 2013 or How to Leave the ’80s...
The premise of the best-selling book “Who Moved My Cheese” was that people and companies needed to be flexible and willing to change when their environment did. When the Outsourcing Center asked four...
View ArticleCollaboration, Communication and Trust Keeps the Boeing-Aon Hewitt...
2013 Outsourcing Excellence Awards BEST PARTNERSHIP: The Boeing Company and Aon Hewitt “It’s not just about giving honest feedback. To be a good partner, you have to be willing to get honest...
View ArticleThe Six and a Half Things You Really Need to Know About Outsourcing | White...
Outsourcing may be one of the most complex topics in business today. Amazon.com lists almost six thousand book titles on the topic. In comparison, rocket science earns only 2,500 entries on Amazon’s...
View ArticleVirtusa — Accelerating Business Outcomes | Service Provider
Virtusa Corporation (NASDAQ: VRTU) is a global IT services company that combines innovation, technology leadership and industry solutions to transform the customer experience. Virtusa provides a broad...
View ArticleBig Data Trends 2014: New Uses, New Challenges, New Solutions
It’s hard to find a business enabler that’s evolving as quickly as Big Data analytics. This undisputed darling of the loyalty program and retail world has now infiltrated nearly every industry, from...
View ArticleSix Ways BPO Looks Different in 2013
The BPO landscape is changing as fast as the colors on the leaves as summer turns into fall. Why now? Professor Ilan Oshri, Professor of Technology and Globalization at the University of Loughborough,...
View ArticleThe Great Underwriting Transformation: From Ugly Duckling to Golden Goose
The P&C insurance industry is undergoing a radical change, one that’s turning its traditional business model upside-down. For as long as most of us can remember, insurance providers made the bulk...
View ArticleBancTec – iBPO – The Smarter Way to Outsource | Service Provider
BancTec is a global leader in business process outsourcing (BPO), providing financial transaction automation and document management services for organizations seeking to drive efficiency in their...
View ArticleIs Your Data Dirty?
Pre-adjudication—anything that happens before the payment of a claim—is especially valuable for today’s health plans, benefit administrators and networks. By focusing on the front end, the...
View ArticleTop 9 Innovation Trends in Outsourcing for 2015
Robotics, Analytics or Multi-channel enagagement? This report explores the innovative practices businesses are implementing in their outsourcing agreements. It is based on 100 in-depth interviews with...
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